Terms & Conditions

“We” “Us” “Our” means Global food centre (UK) Ltd, a Terms Company registered in England. Company number 10243238 .


By placing and order with us via our telesales department, the customer is offering to contact with us on the basis of these terms and conditions.

The parties are bound by the contract only when we accept to process the order or deliver the products to the customer.The contract is subject to availability of the stock and market conditions. We may limit the quantities of goods to any one customer. In the event of non-availability of any goods you may order, we may offer a reasonable substitute. This may affect the price you pay. You may reject any substitute item and we will refund the amount you have been charged for that substitute. Customer last orders for telesales is 5:00 pm Monday - Friday. The order are processed for the next available delivery date. Call made to telesales may be recorded for training purposes and we reserve the right to refuse the acceptance of an order and / or to terminate any customers trading account without explanation or notice.

2. Minimum order

Our minimum order value for delivery inside the M25 is £100 net values.For deliveries outside the M25 the minimum Order Value is £250.

3. Deliveries

Deliveries of products to the customer shall be in accordance with our delivery schedule. We will not always guarantee delivery in accordance to the customers requested timing schedule. We shall not be liable for any loss or damage whatsoever arising as a result of failure to deliver products by a particular date of arising as a result of any causes beyond our control. The customer shall be present at the premises to make and sign off the delivery of the products. Deliveries will be made to the address specified by the customer when the account was created. Health and Safety standards must be met at all permiss receiving delivery from us. Failure to do so may result in us being unable to place the delivery in the required area. We reserve the right to restrict deliveries in certain areas, and this includes the right to eliminate certain areas from our delivery schedule altogether. If the customer fails to take the deliveries or fails to give us adequate delivery instructions of the time stated for delivery then without prejudice to any other right or remedy available to us, we may do one or more of the following:

A: charge the customer the cost of carriage of the refused delivery both to and from the premises of the customer in addition to our administration charges. A charge of greater, will be made.

B: charge full cost of price for perishable products.

C: charge the customer a rescheduling delivery charge.

4. Shortages

The number of packages delivered must be checked in the presence of the driver. Customers will sign off the delivery note

highlighting the shortages countersigned by our driver. Claims for shortages should be made at the time of delivery.

5. Risk and ownership

All risks in the goods pass to the customer on delivery. Ownership of goods delivered to customers shall remain with us until payment of the invoiced cost has been received in full.

6. warranties

We warrant that all food products and non-food products shall comply with all UK and EU legislations.

7: price

Contract price is invoiced price.any offers are subject to availability and the prices quoted or shown on our literature are

excluded of V.A.T.

V.A.T. will be charged at the appropriate rate on goods where 


8: payments

Customers must settle all accounts in accordance with all agreed terms. The customer may choose to settle their account with cash, debit or credit card. Debit and credit cards accepted by us are listed in our promotional magazine or website. Authority for payment will be requested from your card issuer at the time of payment and your card will be charged accordingly. We reserve the right to terminate our agreement with you if we are refused authority for payment or reasonably believe that payment will be refused at any stage. In the event of any cheques due from a customer being dishonoured, a charge of £30 will be made on the customer account to cover the  bank and administrative  cost. For dishonoured cheque, customer terms will change to “cash on delivery” and the account will be placed on hold until cleared 

funds are received in full to settle the outstanding balance of the account. For any non-payment or late payment will be considered a breach of agreed terms, will render credit term null and void. customer account will be put on hold.

We Have the right to start legal proceedings to recover any outstanding amount without any prior notice and right to exchange information with credit agencies. A maximum cash payment by coins allowed by any one customer is £60 in £1 or £2 coins only.

9. Returns*

We will only credit the customers if the wrong product was delivered and returned on the same day with the same delivery 

driver in original condition. Any other returns, our drivers are not authorised to accept goods to return without the appropriate documentation.

10. General Provisions

The contract and any claims arising in connection with it shall be governed by English law and any dispute between us will be resolved exclusively in the English courts .E&OE